How to contact Lazzeroni Arms Company
For product information, technical support or general inquiries: [email protected] 1-520-624-7000
For changes in customer database information, or to check status of an existing order: [email protected]
For problems with the website, contact John Lazzeroni, Lazzeroni Inc President: [email protected]
Phone in US: 520-624-7000
Outside the U.S.A. 1-520-624-7000
FAX (24 hour) 1-520-624-6202
Tucson, Arizona USA
Hours of operation: Monday thru Friday 8:30 AM – 4:30 PM MST
(closed Saturday, Sunday & Holidays)
Our Commitment To Customer Privacy
At Lazzeroni Arms Company, your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Lazzeroni web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit Card Information
The Way We Use Information
We use the information that you provide about yourself when placing an order only to complete that order. We do not share this information with ANY outside parties except to the extent necessary to complete that order. You won't find yourself on anybody's mailing list or spam server. We use the information you provide about someone else when placing an order, only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Your credit card information is not kept on-line and is discarded after your order is shipped.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
Lazzeroni Terms Of Sale
Two-Year Limited Warranty
Lazzeroni warrants each new product it manufactures to be free from defective materials and workmanship. We agree to remedy any such defect or replace the unit (at our option), provided the unit is delivered to us, intact, with all transportation charges prepaid to our factory, for a period of two (2) years from date of sale to the original purchaser. The provisions of this warranty shall not apply to any unit which has been subjected to misuse, neglect, unauthorized modifications, accidents, nor to units which have been repaired or altered outside of our factory.
Our Order Process
We accept orders from persons 21 years old or older and all products must be shipped to an address inside the USA ONLY.
The full cost of shipping will be added to all orders and so stated on the invoice.
Loaded ammunition can ONLY be shipped via UPS ground service and cannot be shipped to the states of Alaska, Hawaii or California if you order on-line.
If you encounter any shipping damage, we will assist you in filing claims with the shipper. The carrier assumes responsibility for the order once it leaves our factory.
We accept Visa, Master Card, Discover, and American Express. All prices are in U.S. Dollars.
No returns or refunds will be accepted once the product leaves our factory unless it is to correct a Lazzeroni Arms Company shipping error.
To request a rifle deposit refund anytime during the build process, send email to [email protected] for processing.
All returns must be pre-authorized by sending email to [email protected] to receive authorization and return documents.
Products returned for warranty service must be shipped pre-paid to our factory in Tucson.